At Roamio Travel, all sales are final. We do not accept returns, exchanges, or cancellations for reasons such as change of mind, incorrect selection, buyer's remorse, or normal wear and tear.
We only accept claims for items that arrive damaged or defective due to shipping.
Please inspect your order immediately upon delivery. If your item arrives damaged, broken, or unusable as a result of shipping, contact us within 7 days of receiving your order at roamio.luggage@gmail.com.
To process a damage claim, please provide:
Failure to provide sufficient documentation may result in the claim being denied.
If we determine that the item was damaged during shipping, we may, at our discretion:
We do not provide refunds, returns, or replacements for:
If your order is shipped to the European Union, you may have additional consumer rights under applicable law. Nothing in this policy limits any mandatory rights provided by local consumer protection regulations.
For questions regarding damaged shipments, please contact:
Email: roamio.luggage@gmail.com
