Women using roamio atlas.

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Looking for help? Let us know—we're here for you.

Get in touch

Fill out the form or reach us here at: roamio.luggage@gmail.com

Top FAQs

Do your bags and accessories have a warranty?

Yes—our luggage is backed by a warranty covering functional damage during shipping. Reach out and we'll help you get it sorted.

Do you offer a military discount?

We're proud to offer a 10% discount to active service members and veterans. Email us to verify, and we will provide the details.

I purchased a suitcase before April 14, 2026, what is my coverage?

Purchases before that date are not covered under our previous warranty terms. Warranty only covers damages during shipping. Sorry.

How do I set the lock on my Classic or Flex suitcase?

Set your combination by holding the reset button while entering your new code. Full step-by-step instructions ship with every bag.

When will I receive my order?

In-stock orders ship within 1–2 business days, with delivery typically within 1 week after that.